And your name is?

This one happened just this morning.  And is getting funnier the more I think about it. 

My work phone rang, I picked it up.  "This is Jenny..."

The person on the other end told me her name and the company she was with.  Then asked me what my name was.

It was a sales call - she had already interrupted my flow - so I decided to have some fun!!

"___, you called me.  Do you not know who you're calling?"  That messed her up.  It was off script. 

"Ma'am, I'm sorry, I make so many calls a day, I do sometimes loose track."  Points for honesty!

"Well, just tell me why you called".  Still not giving my name.  Want to see how long she can bluff through without asking for it again.

"I'd like to know who in your company is responsible for ____". 

"___, no one in my company is responsible for that".  Intentionally using her name to emphasize that I'm the one who was paying attention...haha

"Well! Would you like to start this program?  I'm sure your employees would love it!"

"No, ___, my employees don't want that"

"Are you sure?!  You're employees' deserve ___ and it would really increase their productivity...."  She went on with the script. I just listened and let her ramble.

" ____, I am the only employee, and I don't enjoy ___ at any time, regardless of whether I'm paying for it myself or through my company"

She was obviously deflated:  "Ok. Thanks for your time".

It was funny!  It was a little mean too - but if she had bothered to "know" who she was calling and/or actually listen to my name when I answered the phone...  As it was, I had some fun aggravating her.

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